Terms and Conditions

Subscriptions

On the infrequent occasion where a months coffee does not arrive on a gift subscription we will be happy to offer either a substitute coffee or add an additional month to the subscription if this information is communicated within 28 days from shipping day.

In the case of recurring subscriptions the option of a suitable replacement coffee or a refund will be applied where an instalment doesn't arrive, provided this information is communicated within 28 days from shipping.

Shipping Times and Policy

UK shipping is sent with Royal Mail, delivery will be made within 3/5 working days.

Overseas shipping will be received within 15 days, while it is usually quicker than this shipping times can differ from country to country.

Returns/Cancellation Policy

If goods are returned due to being faulty, so long as they are returned within a sensible time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation. The customer has the responsibility to cover the delivery cost for returning unwanted goods.

Our Coffee, Your Business

Are you looking to offer the best Colombian Coffees in your bakery, café, restaurant, hotel, or office?

We partner with businesses in the hospitality sector and those in need of a coffee service setting. Our expert team is available to provide you with our custom-made solutions and help you offer great, freshly roasted coffee ready to be enjoyed.

Choose The Service That Best Suits You

Basic

Your Coffee Service, Stress-Free

  • Annual Pressure System Examinations & Machine Certificates
  • Support Via Telephone & On-Site

Standard

Everything Included In The Basic Plan Plus Some Additional Features For An Enhanced Coffee Service Experience

  • Annual Pressure System Examinations & Machine Certificates
  • Support Via Telephone & On-Site
  • Advice On The Best Beans According To Your Target Market
  • Coffee Pairings With Your Menu
  • Exclusive Content Access

Premium

Our Most Comprehensive Plan. For Customers Aiming At Serving High-Quality Coffee With Top-Notch Standards

  • Annual Pressure System Examinations & Machine Certificates
  • Support Via Telephone & On-Site
  • Advice On The Best Beans According To Your Target Market
  • Coffee Pairings With Your Menu
  • Exclusive Content Access
  • Barista and Coffee Service Lessons For Your Team
  • Café Setup and Layout Design
  • Coffee Pairings With Your Menu
Get In Touch

Would You Like To Partner With Us? Schedule a Consultation by Clicking the Button Above and Filling Out The Form.

Having trouble?

You can count on us for everything, from tech support to minor and major repairs to machines, grinders, and more.

No matter if you need general maintenance or have an unexpected issue, our highly skilled technicians are available to fix any malfunctioning with a fast response time via telephone or on-site visits. You will be able to use your coffee setup around the clock.

Whether you are in the forest, the mountains or your local neighborhood, we offer different packages suited to every budget and business size.